Reference

linejitu Legal terms for your account

linejitu Legal pages explain how we handle account access, personal data, cookies and payment records for customers in Indonesia.

Account termsPrivacy wordingCookie choicesLocal-law access
linejitu linejitu Legal terms for your account
POLICY CONTACT

Get a clear Legal answer

Questions about Legal should reach us through the account support route rather than an unverified third party.

Account support route Open the support path from your account area and name the Legal clause you need explained. We use your account details to locate the correct record without asking you to resend a full wallet credential.
Payment status request For a DANA, OVO, GoPay or QRIS question, send the transaction reference and date, not your wallet password or one-time code. We check the payment trail against the account record.
Privacy request path Ask us to correct, access or clarify personal-data handling through the same support route. State the requested change clearly so our team can identify the relevant account field or cookie choice.
DATA PRACTICES

How our Legal process protects clarity

We keep the Legal process practical: account access starts with the details you submit, phone verification can precede entry, and payment records are matched to the selected rail.

Data handling

We use submitted account details to operate access checks, respond to policy requests and connect payment references with the correct account. Avoid sending wallet passwords, card credentials or one-time codes in support messages.

Cookie choices

Cookies can retain sign-in preferences and help the account area load the right session. Your browser settings can remove or block them, although some account functions may then require another sign-in.

Account security

Phone verification may be required before account access, especially when submitted details need confirmation. Keep your phone number current and never share a verification code with another person.

Record retention

We retain account, payment and support records for the period required by applicable policy or local law. A deletion request may not remove records that must remain for a stated legal purpose.

Who handles requests

Our account support route receives Legal questions, privacy requests and payment-record concerns. Include your account contact detail and a precise request so the responsible team can assess the correct policy section.

Requesting a change

To request a correction, explain which account detail is wrong and provide the replacement wording. We may ask for account verification before changing phone, identity or payment-related records.

Common Legal questions about linejitu

These Legal answers focus on the account, privacy and access questions you may have before opening an account in Indonesia. If your circumstances are unusual, use the support route with the relevant policy clause and account detail.

linejitu Legal covers account access, phone verification, privacy handling, cookies, payment records, retention and policy requests. Access depends on local law, so check the current wording for your location.

Access is available where local law permits and may depend on your location and account details. We can ask for phone verification before entry and may pause access when submitted information does not match.

Our Legal terms explain how DANA and QRIS references may be connected to your account and retained for payment checks. Send only the receipt reference through support, never a wallet password or one-time code.

We handle the account details you submit, phone-verification data, payment references and support messages needed for account operation and policy requests. The privacy wording explains the relevant use and retention context.

Use the account support route, identify the personal detail that needs correction and provide the replacement wording. We may verify your account before changing phone, identity or payment-related records.

You can block or remove cookies through your browser controls. Necessary sign-in functions may then ask you to authenticate again, and some account-area choices may not remain saved.

Account, payment and support records are kept for the period required by applicable policy or local law. A removal request may not cover records that must remain for a stated legal purpose.